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New Apple TV 4K shows YouTube app errors on first units

Early buyers saw a black screen and a 'testing only' message, and some needed to uninstall and reinstall the app to fix it.

Owners of the new Apple TV 4K reported error messages when opening the YouTube app soon after the first units arrived. Some saw a black screen with a QR code and a message saying YouTube was not yet available on the device.

In other cases the app worked but displayed a red bar at the bottom of the screen saying it was approved for device testing only and not for production use. Installing the tvOS 27.2 update and rebooting did not fix the problem for The Verge's Tom Warren, who also had to uninstall and reinstall the app.

The Verge's John Higgins praised the device in his review as one of the best streaming devices available, while noting it is expensive compared with other streaming boxes.

Key points

  • Some users saw a black screen with a QR code and a 'not yet available' message.
  • Others saw a red bar saying the app was for device testing only.
  • Reinstalling the app fixed the issue for one reviewer after a system update did not.

Read the original reporting

Summarized with AI from the sources above and reviewed before publishing.

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